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Yes we are OPEN! Playgrounds are go! Pony Sit Ons are go! Cafe Open!

 

Booking Required: Pre-booking still required for your entry time: link further down!

 

Masks and Safety: Guidance is that masks are mandatory for over 11 year-old children and adults in our indoor areas (Creepy Critters, Hatchery, Piggery, Shop). There are plenty of hand-wash facilities and sanitiser stations. We are operating on a "book your start time" system, staggering entry, and have one way trail in place. We are now ONLY taking online bookings so please don't turn up on the day.

 

What's On: Everything is on, except the Tractor Trailer Ride (to compensate, we're giving every paying child a £2 voucher for the shop). For those that have been before, expect things to be a bit different with our staff facilitating the interactions with the animals on a family-by-family basis rather than in groups; that's things like the chick chat, collect and egg, pet a bunny, sit on pony ride.

 

Eating facilities: You can picnic or eat buy food from our cafe, or mix and match. We are running a cut back menu but there's something for most people's tastes. On Monday to Wednesday it's half price, courtesy of the Eat Out scheme. We don't take bookings for the cafe so just pop in when it suits you, during or after your visit. The Big Play Barn cafe is also operating on a similar basis, see next section

 

The Big Play Barn: Indoor play is currently prohibited. However, since the start of August, we have opened the giant bouncy pillow, a small bouncy castle for little ones and our inflatable assault course too. We've called this Bounce @ the Big Play Barn. Farm visitors may use this facility for free, without booking, before or after your visit; just show your booking confirmation. If you aren't visiting the farm,  you can still visit bounce for a nominal fee but you must book from the Big Play Barn website.

The cafe is open inside  The Big Play Barn and Monday-Wednesday is Eat Out to Help Out ... the cafe is half price all day during that part of the week.

 

Animal feeding: Included in child entry. We can now give you buckets of food (cleaned between uses) to offer the animals.

 

Booking: Book the time you'd like to start your visit. The first time shown on your booking is your check-in time at which point you can enter the animal areas. Please choose the time you will get to us by. You may then stay as long as you like.

CLICK HERE to book your ENTRY TIME

 

Cancellations: Strictly, non-refundable but we'll move your slot if you or any of  your group are unwell if you let us know before 8.00am on the day. Message us on Facebook or use our contact form / email and we will get back to you ASAP. Note: we can not refund or reschedule no-shows or requests after 8, nor can we accept telephone cancellations.)

 

FAQs

I am a carer, how does it work for me?

We allow one free carer for a paying disabled child or adult in your care. Please book online as normal, leaving the carer off the booking completely. Please be prepared to show proof of status either of the carer or the person who is dependent on you.

 

Do I pay for a baby?

We charge normal child entry from 12 months. Under 1s come in free, but if your child is near 12 months and may appear to be older to our staff, then please bring  photo proof of DOB on your phone in case we ask. We are sorry to ask for that but unfortunately we do have instances where much older toddlers are declared as free-entry "babies" … a photo of DOB on a birth certificate, passport or red medical book clears that up straight away.

 

Can I add more people to my booking after I've made it?

Once you have your entry slot, if you wish to bring more family or bubble friends on the day, then they can tag along and pay on the door. Just tell us on arrival and pay the balance. You can't add people online after making the booking, so just bring them on the day.

 

I have a voucher. Can I use it?

If you have at least one paying person (with no voucher), book as normal but leave off those with vouchers. Bring the voucher on the day to hand over for the non-paid-for entries. Only contact us if you have vouchers for all of your group so therefore have nothing to pay; WE STILL NEED TO BOOK YOU THOUGH. Please check your vouchers are valid at any time. Some have restrictions printed on them.

 

Can I use my play barn membership for a discount?

Memberships remain frozen and therefore discounts don’t apply. If you really do want to use your discount then you’ll need to discuss with us, in advance, by messaging on Facebook. We’d have to unfreeze your membership from that point forward so please be sure that’s what you want to do as the play barn soft play won’t be open for the foreseeable future.

 

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