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Yes we are OPEN! Pre-booking is still required for your entry time: link further down! We are happy to say that we can still welcome family visitors, subject to the laws of the area you live in. We are hopeful that that will continue. If you do book and things change then contact us and we can amend or cancel your booking.

 

Gatherings: If you are booking from within a Tier 2 area then please do not arrange to meet people outside your household at our venue. If you are booking from outside a Tier 2 area then please do not arrange to meet others here with the intention of exceeding the rule of 6. We have a zero tolerance policy and will report those breaking the rules on our premises.

 

Masks and Safety: Guidance is that masks are mandatory for over 11 year-old children and adults in our indoor areas (Creepy Critters, Hatchery, Piggery, Shop).In addition, please wear them wherever social distancing is difficult.

 

What's On: Everything is on, except the Tractor Trailer Ride (to compensate, we're giving every paying child a £2 voucher for the shop). For those that have been before, expect things to be a bit different with our staff facilitating the interactions with the animals on a family-by-family basis rather than in groups; that's things like the chick chat, collect and egg, pet a bunny, sit on pony.  Animal feeding: Included in child entry. We can now give you buckets of food (cleaned between uses) to offer the animals.

 

Eating facilities: You can picnic or eat buy food from our cafe, or mix and match. We are running a cut back menu but there's something for most people's tastes. We don't take bookings for the cafe so just pop in when it suits you, during or after your visit. The Big Play Barn cafe is also operating on a similar basis.

 

Combining a trip The Big Play Barn with your farm booking:

Midweek: Simply upgrade on the day £5 per child.

Weekends: RARELY AVAILABLE ON THE DAY

Options, listed:

A) Grab a value ONLINE combi-ticket: choose a ticket time from the farm booking calendar that is labelled COMBI farm + play barn. This adds £5 to the child price (or £3 for the last few bookings of the day).

B) If there are no online combi-tickets left and you wish to guarantee play barn entry: book a JUST FARM ticket and then book a separate ticket on the play barn website, subject to availability, at a suitable time (we recommend 1.5 hours to 2 hours after your farm start time).

C) Take a chance on an on-the-day upgrade: this is cheaper than option B but tickets are extremely limited. Please ask when you enter the farm (£5 per child).

 

Booking: Book the time you'd like to start your visit. The first time shown on your booking is your check-in time at which point you can enter the animal areas. Please choose the time you will get to us by. You may then stay as long as you like but visitors usually stay between 1.5 hours and 2.5 hours on the farm (longer in Summer).

 

RULE OF 6 / Tier 2: Please do not break the law by booking for more than 6 people or, if from Tier 2, in an attempt to meet another household. If you book for a larger group, or make two consecutive bookings with the intention of gathering, you are still breaking the law. Please do not coordinate group bookings with friends or family if it breaks the rules. Please support us on this matter by not trying to circumvent our booking system. Government Guidance for venues regarding Rule of 6  Bubbles: a bubble is an official support bubble, not a group of family or friends, nor children that go to school or nursery together.

 

CLICK HERE to book your Farm ENTRY TIME

Cancellations: Bookings are generally non-refundable but we'll move your slot if you or any of  your group are unwell if you let us know before 7.00am on the day. We are 90% undercover so we do not accept reschedule requests because of wet weather.

Message us on Facebook or use our contact form and we will get back to you. Our preference is to reschedule but should we need to cancel your booking, we charge a fee of 10% of the original booking cost, up to a maximum of £2, to cover bank fees.

If you let us know after 7am, it is very difficult for us to resell your booking and, therefore, the cancellation fee is 50% of your original booking. If we resell the booking, we will return the full amount, minus fees, above.

 

FAQs

I am a carer, how does it work for me?

We allow one free carer for a paying disabled child or adult in your care. Please book online as normal, leaving the carer off the booking completely. Please be prepared to show proof of status either of the carer or the person who is dependent on you. We accept the following. If you can't provide one of these then please book and pay for your adult:

Valid Disability Living Allowance or Attendance Allowance award letter

Valid Personal Independence payment award letter

A current valid Blue Badge

A valid letter from your GP stating the need for a carer dated within the last 6 months.

 

Do I pay for a baby?

We charge normal child entry from 12 months. Under 1s come in free, but if your child is near 12 months and may appear to be older to our staff, then please bring  photo proof of DOB on your phone in case we ask. We are sorry to ask for that but unfortunately we do have instances where much older toddlers are declared as free-entry "babies" … a photo of DOB on a birth certificate, passport or red medical book clears that up straight away. Some parents opt to pay for their under 12 months child as they wish them to have the bucket of animal feed, pony-sit-on, hunt-for-an-egg, etc. If you wish to do this then please add them as a child to the booking.

 

Can I add more people to my booking after I've made it?

Once you have your entry slot, if you wish to bring more family or bubble friends on the day, then they can tag along and pay on the door. Just tell us on arrival and pay the balance. You can't add people online after making the booking, so just bring them on the day.

 

I have a voucher. Can I use it?

If you have at least one paying person (with no voucher), book as normal but leave off those with vouchers. Bring the voucher on the day to hand over for the non-paid-for entries. Only contact us if you have vouchers for all of your group so therefore have nothing to pay; WE STILL NEED TO BOOK YOU THOUGH. Please check your vouchers are valid at any time. Some have restrictions printed on them.

 

 

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